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How billing and payments work in Runway Kit

banner for billing and payments guide on runway kit

 

The Runway Kit model is a pay-as-you-go business model, intended to provide convenience and support for fashion entrepreneurs and startups. We understand that unlike for large firms, your journey to market can have multiple obstacles. Thus at times, it is difficult to make commitments far into the future.

Accordingly Runway Kit is set up in carefully crafted stages for you to manage your samples, bulk orders, repeat sample and bulk orders etc. You can place your orders with the short term in mind and progress through the journey when your business is ready to take the next step.

At each stage, as you place an order, you will be required to commit to that order only and make your payments. The following is a short guideline on how to make these payments depending on the scenario.

Quick access links:

  1. How to make payments while placing orders
  2. How to make payments if payment is still pending
  3. How to make payments for bulk orders
  4. How to make payments for additional requests

 

How to make payments as you place the order in Ready Styles, Custom Styles and Manufacture (Bulk)

This is easy. As you go through the steps of placing your order in each of the packages, you will be given the option to directly move into payment.

In Ready Styles – At the end of the ‘Step 5 – Review Order Stage’, click on ‘Done’ and you will be taken to the checkout page.

In Custom Styles – Once you click on ‘Submit’ in the form, a pop-up will appear with the option to ‘Proceed to Payments’.

In Manufacture (Bulk) – Simply fill in the form and click on ‘Get Quote’. Once the quotation is approved and an invoice is raised by Runway Kit only you have to make the payment.

 

How to make payments if you did not pay at the time of placing orders

In a situation, where you need to make style clarifications and check on feasibility of production, you may decide to make the payment after discussing with our technical experts.

Then, when you are ready to proceed with payments, do the following:

For both Ready Styles and Custom Styles:

  • Log into your account
  • In your project dashboard, under the relevant package, you will see the Status as ‘Pending Payment’
  • Click on ‘Pending Payment’ and proceed to Checkout. See example below:

screenshot of pending payment scenario in ready styles package

 

How to make payments for Manufacture (Bulk) Orders

Prior to making a payment to a bulk order, you need to have approved the quotation submitted by Runway Kit based on your order request.

Once this is completed, our manufacturing team will raise an invoice. Thereafter:

  • You will be notified via email that the invoice is raised
  • Log in to your Runway Kit account and go to the Project Dashboard
  • Under the ‘Manufacture’ section against the relevant order you will see the Status as ‘Pending Payment’. Similar to the example shown above.
  • Click on ‘Pending Payment’ and proceed for payments

Usually for bulk, Runway Kit obtains payments in two tranches of 80% and 20%. The former is to order the raw materials for your order and need to be paid upfront. The latter is after production is complete and before items are shipped. You can understand Manufacture (bulk) package payment terms in detail here.

If you prefer, you have the option of paying the full amount upfront as well. Remember to inform this to your dedicated manufacturing expert via the messaging board. Our team will then raise the invoice for the full amount.

 

How to make payments for additional order requests

As you work on your project, you may also want to request add-ons for your current order. This could be additional fit or marketing samples or other specific requests. In such situations, the payment process works as follows:

In Ready Styles: You need to make the additional request via the messaging board. Then our team will raise a payment request for you. You will be notified of this via email as well. For payment, as before, simply log in to your Project Dashboard and click on ‘Pending Payment’ under the Status of the relevant project.

In Custom Styles and Manufacture (Bulk): You can place additional requests by clicking on the ‘More’ option. You can immediately make the payment by clicking on ‘Proceed to Payment’ once you place the order. If you wish you can come back later to your Project Dashboard and make the payment as well by clicking on ‘Pending Payment’.

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